TAYLLORCOX brings a practical perspective on the topic "IT as a product: what the ITIL 5 Product module adds". From backlog to service roadmap for customers.
This article draws from current topics in the training and certification field (inspired by, for example, the TAYLLORCOX blog at tx.cz) and connects them with project and service management.
Product Thinking
First, clarify the context: what deliverables does your team need to produce, what regulations or strategic priorities apply, and where are the greatest risks? Without this, the methodology becomes just a template.
We recommend combining the official syllabus with internal lessons learned. Short retrospectives after each wave of change significantly increase the chance that new habits will stick.
Value proposition of services.
Roadmap and lifecycle.
Feedback from operations.
Tools
Below we outline three specific steps you can implement even without a large budget.
Portfolio kanban for services.
Outcome metrics instead of just uptime.
Design sprints with business.
Summary
If you want a more detailed guide or certified training, contact the TAYLLORCOX team – we will prepare a course, workshop, or combination of e-learning and in-person training according to your goals.
Quick Comparison
The table contains approximate data; the final offer always depends on the course date and format.
A product is not just an application, but the entire service.
Do not forget to involve HR and security roles early – the sooner they are at the table, the less rework at the end of the project or audit.
Course | ITIL 5 Product |
Investment | from 42,900 CZK |
Time Frame | PeopleCert |
Want to continue? Check out the schedules for PRINCE2®, ITIL® and other standards courses at prince2.cz or write to your consultant – we will be happy to recommend the right combination of modules.
